Cancellation Policy

In the event of a cancellation of your booking, you will receive a prompt refund of your paid booking amount, minus our cancellation fees:

Cancellations made within the first 48 hours after booking (timestamp of the booking in the booking system) are free of charge.

For cancellations made after the first 48 hours and up to 21 days before the arrival date, we charge 20% of the total booking amount, minus the cleaning fee and any additional packages booked.

For cancellations made within 21 days to 5 days before the arrival date, we charge 50% of the total booking price, minus the cleaning fee and any additional packages booked.

If a booking is canceled within 5 days before the arrival date, we charge 90% of the total booking amount, minus the cleaning fee and any additional packages booked.

In the case of an early departure, the full booking amount is due.
If there is no cancellation and you do not arrive, the full booking amount, minus the cleaning fee and any additional packages booked, is due.

We are obligated in good faith to attempt to re-rent our vacation apartment in the event of a canceled booking to avoid losses and to keep cancellation fees low for the guest.